Call Center
30% of dental calls go unanswered; don’t lose revenue. Our HIPAA-compliant dental answering service handles appointments, emergencies, and patient calls.
Increase Patient Satisfaction at Your Dental Practice
If you want to improve efficiency while reducing costs, outsourcing some dental scheduling and administrative tasks is a smart solution. PatientCalls, our professional dental answering service, augments your staff and allows your team to focus on patient care.
Our services can be fully customized for your practice and include:
-
Dental answering and appointment scheduling
-
Full-time, after-hours, weekend, and holiday call coverage
-
24/7 tele-triage and emergency alerts for on-call dentists
-
Insurance verification
-
HIPAA-compliant call handling
-
Bilingual support in English and Spanish
Patients appreciate having their questions, appointments, and concerns handled quickly, conveniently, and professionally—any time of day.
Benefits of a Professional Dental Answering Service
-
Enhanced Patient Experience – Prompt, professional call handling reduces frustration and increases satisfaction.
-
24/7 Availability – Capture calls and emergencies outside regular office hours.
-
Cost-Effective – Avoid the expense of additional staff while maintaining excellent service.
-
Emergency Handling – Ensure urgent calls reach the on-call dentist immediately.
-
Message Taking and Delivery – Accurate, reliable communication for both patients and staff.
Reduce Staffing Challenges
Hiring and retaining qualified dental receptionists can be difficult and expensive. Partnering with a dedicated dental answering service eliminates the challenges of recruiting, training, and managing staff.
Dental Answering Services for All Specialties
Contact Lakemoor Dental Partners & Services to learn how our friendly, reliable answering service can help your practice capture more calls, improve patient satisfaction, and increase efficiency.