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Call Center

30% of dental calls go unanswered; don’t lose revenue. Our HIPAA-compliant dental answering service handles appointments, emergencies, and patient calls.

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Increase Patient Satisfaction at Your Dental Practice

If you want to improve efficiency while reducing costs, outsourcing some dental scheduling and administrative tasks is a smart solution. PatientCalls, our professional dental answering service, augments your staff and allows your team to focus on patient care.

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Our services can be fully customized for your practice and include:

  • Dental answering and appointment scheduling

  • Full-time, after-hours, weekend, and holiday call coverage

  • 24/7 tele-triage and emergency alerts for on-call dentists

  • Insurance verification

  • HIPAA-compliant call handling

  • Bilingual support in English and Spanish

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Patients appreciate having their questions, appointments, and concerns handled quickly, conveniently, and professionally—any time of day.

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Benefits of a Professional Dental Answering Service

  • Enhanced Patient Experience – Prompt, professional call handling reduces frustration and increases satisfaction.

  • 24/7 Availability – Capture calls and emergencies outside regular office hours.

  • Cost-Effective – Avoid the expense of additional staff while maintaining excellent service.

  • Emergency Handling – Ensure urgent calls reach the on-call dentist immediately.

  • Message Taking and Delivery – Accurate, reliable communication for both patients and staff.

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Reduce Staffing Challenges

Hiring and retaining qualified dental receptionists can be difficult and expensive. Partnering with a dedicated dental answering service eliminates the challenges of recruiting, training, and managing staff. 

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Dental Answering Services for All Specialties

Contact Lakemoor Dental Partners & Services to learn how our friendly, reliable answering service can help your practice capture more calls, improve patient satisfaction, and increase efficiency.

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